SHIPPING & HANDLING

SHIPPING & HANDLING

We’re committed to delivering high-quality products and a smooth experience from order to delivery.

All items are made to order and produced through our trusted production partners. This allows us to create unique designs while maintaining quality and reducing waste.

Processing Time
• Orders are typically processed within 2–5 business days
• Processing times may be slightly longer during peak periods or holidays

Shipping Times
• United States: 3–7 business days after production
• Canada: 5–10 business days after production
• International: 7–21 business days depending on destination

Shipping Rates
Shipping costs are calculated at checkout based on your location and order details.

Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow it every step of the way.

Additional Information
• Items may ship separately depending on the products ordered
• Orders are shipped directly from our production facilities
• We are not responsible for delays caused by carriers, customs, or incorrect shipping details

Please Note
International orders may be subject to customs fees, duties, or tariffs. These charges are not included and are the responsibility of the customer.

RETURNS & EXCHANGES

Because each item is made specifically for you, we do not offer returns or exchanges for general reasons.

Non-Returnable Situations
We do not accept returns or exchanges for:
• Incorrect sizing
• Change of mind
• Buyer’s remorse

Please review product details, sizing charts, and images carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives with an issue, we’ll make it right. If your item is:
• Damaged
• Defective
• Incorrect

Please contact us within 7 days of delivery and include:
• Your order number
• Clear photos of the issue

We will review and provide a resolution, which may include a replacement or refund.

Order Accuracy

Please ensure all shipping details are correct at checkout.

We are not responsible for:
• Incorrect or incomplete addresses
• Orders lost due to incorrect shipping information

That said, we’ll always do our best to help if something goes wrong.

If you’re unhappy with your order for any reason, please reach out. We’ll do our best to make things right.

Note:

All of our products are made to order and fulfilled through our trusted production partners. Our vendors and suppliers are primarily located in the United States, where each item is carefully produced and shipped directly to you once your order is placed.

Because every item is created on demand, please allow a few business days for production before your order ships. This approach allows us to maintain quality, reduce waste, and ensure each piece meets our standards before it leaves the facility.

Orders are shipped from the U.S. to customers worldwide. Shipping times will vary depending on your location, but we work with reliable carriers to ensure your order arrives as quickly and safely as possible. All packages are securely packed to protect your items during transit, so they arrive in excellent condition.

For customers in Canada and select international destinations, shipping costs may be higher due to cross-border fees, duties, or tariffs. While these costs are outside of our control, we always do our best to keep shipping rates as reasonable as possible without compromising delivery quality.

Once your order has shipped, you will receive tracking information so you can follow its journey every step of the way.

If you have any questions about shipping, delivery times, or your order status, feel free to reach out. We’re always here to help.